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FAQ

FAQ

  • Is registration mandatory in order to purchase?

  • How can I order on graynilsports.it?

  • Is it possible to cancel an order?

  • I have received a wrong item

  • I have received a defective item

  • I have received the damaged package

  • Is it possible to change an order?

  • I haven't received the confirmation email, is my order valid?

  • Payment
  • Is it safe to place orders on graynilsports?

  • I haven't received a shipping confirmation

  • Shipping
  • Can I track my order?

  • I have received the damaged package

  • Has my order already been shipped?

  • Can I receive my order at a foreign address?

  • What happens if I am not present at the time of delivery?

  • I have entered a wrong delivery address, can I change it?

  • Returns 
  • How can I return an item?

  • Have you received the items I returned?

  • Can I check the status of my return?

  • Can I return an item ordered online directly to the store?

  • I was refunded the wrong amount

  • Availability of articles
  • The item I want is out of stock, will it be restocked?

  • Can I request more information on a product?

  • Can I be sure of the authenticity of the items I purchase?

  • Coupons and discount coupons
  • I have a coupon code, how can I use it

 

  • Registration
  • How do i create my account?

  • Is registration mandatory in order to purchase?

  • Orders
  • Payments
  • Shipping
  • Returns and Refunds
  • Availability of articles
  • Coupons and discount coupons
  • Registration